Frequently Asked Questions
Everything you need to know about shopping with RIHOAS.
How long will it take to receive my order?
Standard shipping typically takes 7-12 business days, while express shipping takes 3-7 business days, depending on your location and the processing time at our warehouse.
What is your return policy?
We offer a 30-day return policy. Items must be in their original condition, unworn, unwashed, and with all tags attached to be eligible for a refund or exchange.
How do I track my package?
Once your order has shipped, you will receive an email notification with a tracking number and a link to monitor your package's progress in real-time.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as secure payments via PayPal and Apple Pay.
How do I choose the right size?
Each product page features a detailed size guide. We recommend comparing your body measurements to our chart to ensure the perfect fit, as sizing may vary between styles.
Do you ship internationally?
Yes, we ship to most countries worldwide. Shipping costs and delivery times vary by destination and will be calculated at checkout.